1. Information We Collect

Account information: When you create an account, we collect your name, email address, and password. If you sign in with Google, we receive your name, email, and profile picture from Google.

Professional profiles: Professionals provide business information including services, pricing, availability, and optionally a bio and avatar image.

Booking data: We store booking details including dates, times, services, and client contact information to facilitate scheduling.

Payment information: Payment processing is handled by our third-party provider. We do not store credit card numbers or bank account details on our servers.

Usage data: We collect anonymized analytics data to improve the Service, including pages visited and feature usage.

2. How We Use Your Information

We use collected information to:

Provide, maintain, and improve the Service
Process bookings and payments
Send booking confirmations, reminders, and service notifications
Respond to support requests
Detect, prevent, and address fraud or technical issues

3. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

Between Professionals and Clients: Booking details are shared between the relevant parties to facilitate appointments.
Service providers: We use third-party services for hosting (Vercel), database (Supabase), payments (Dodo Payments), email (Resend), and analytics (PostHog). These providers process data on our behalf under contractual obligations.
Legal requirements: We may disclose information if required by law or to protect rights, safety, or property.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data by contacting support. Some data may be retained as required by law or for legitimate business purposes.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), row-level security on our database, and secure authentication practices. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability

To exercise these rights, contact us at support@bookagenda.app.

7. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings.

8. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at support@bookagenda.app.